Client Overview
A US-based alternative investment firm, focused on working capital financing for small and mid-sized businesses, was experiencing significant inefficiencies in SBA loan processing. Manual document reviews and eligibility checks were slowing down approvals, increasing compliance risk, and impacting borrower satisfaction.
The Challenge
The firm encountered multiple friction points that hindered processing speed and accuracy:
- Lack of a centralized system for tracking SBA documentation
- Frequent delays due to incomplete or missing paperwork
- Manual financial assessments causing inconsistencies in eligibility decisions
- Non-standardized workflows leading to audit challenges and poor client experience
The Solution
Decimal Point Analytics partnered with the firm to design a technology-enabled SBA processing framework that included:
- A detailed audit of existing loan files to uncover documentation gaps
- Real-time tracking to identify missing or outdated documents during the underwriting process
- Automated tools for financial discrepancy detection and borrower eligibility validation
- A structured document management and audit trail system for post-closure reviews
The Outcome
The engagement delivered strong results across the SBA loan lifecycle:
- 30% faster loan processing due to automated document tracking and standardized workflows
- 80% reduction in documentation errors, enabled by maker-checker validations and data integrity protocols
- Improved turnaround times and insights across borrower segments
- Reduced back-office load, enabling teams to focus on strategic initiatives
Key Takeaway
By implementing automated workflows and real-time validation tools, SBA lenders can overcome legacy processing barriers. With increased accuracy and speed, institutions can deliver better borrower experiences while maintaining compliance at scale.
Looking to reduce SBA loan processing friction and improve turnaround times?
Contact us to explore how our SBA solutions can help you streamline documentation, ensure compliance, and boost throughput.
