DeciDesk Pro – Enterprise Service Desk on ClickUp
DeciDesk Pro is a ClickUp-based service desk platform that streamlines ticket management, asset tracking, and change control while integrating with your existing tools. It automates over 90% of service workflows, offers real-time performance monitoring, and ensures audit readiness. With embedded forms in Teams, intranets, or external portals, users can raise requests without a ClickUp login. From vendor coordination to onboarding, server management to software provisioning, DeciDesk Pro delivers fast, secure, and compliant service resolution with full visibility and control.
5300+
Requests processed across global teams
99.1%
On-time closure rate
What We Do
Smart Ticketing & Request Handling
Raise service requests from Teams, Intranet, or external portals no ClickUp login needed. Requests are auto-assigned, tracked, and resolved with built-in SLA monitoring.
Real-Time Asset Management
Track IT and non-IT assets across locations using barcode-based digital tagging and lifecycle visibility from procurement to disposal without relying on spreadsheets.
ISO 27001-Aligned Change Management
Control change requests with structured approval workflows, CAB integration, and audit-ready logs aligned to ISO and ITIL standards.
Bi-Directional Tool Integration
Integrate seamlessly with Jira, ServiceNow, Freshdesk, Outlook, and more. All updates sync back to your system no need to switch platforms.
Automated Workflows at Scale
Automate 90%+ of workflows including triage, approval routing, escalations, and closure. Drive operational efficiency across IT, Admin, and Support teams.
Dashboards & SLA Monitoring
Get live views of SLA compliance, pending tickets, team productivity, and asset usage through intuitive dashboards built on ClickUp.
Why DPA
Certified ClickUp Implementation Partner
We bring deep technical expertise and proven experience in deploying complex ClickUp workflows at scale tailored to enterprise needs across geographies and functions.
Built with Enterprise-Grade Compliance
DeciDesk Pro is aligned with ITIL v4 principles and ISO 27001 requirements, ensuring that every service request, asset action, and change log is traceable, auditable, and secure.
Cross-Tool Integration Expertise
Whether you're on Jira, ServiceNow, Outlook, or Teams we ensure seamless, bi-directional sync across platforms using APIs, middleware, and automation pipelines.
Proven Track Record of Operational Impact
With 5,300+ tickets processed and a 99.1% closure rate, our solution powers internal operations and external client support across India, the UK, and the US delivering real results at scale.
Lightning-Fast Deployment with Minimal Friction
Our proven implementation approach enables organizations to adopt DeciDesk Pro at lightning speed helping teams go live quickly without disrupting ongoing operations.
