What we do
Lending Operations
Lending Operations
Our Lending Operations outsourcing services streamline and strengthen the full credit lifecycle from borrower evaluation to document workflows and automation. With deep experience across retail, SME, CRE, and specialized government-backed lending programs like SBA and USDA, DPA enhances credit risk visibility, operational efficiency, and compliance integrity. We combine intelligent workflows with domain-grounded execution to help lenders underwrite faster, safer, and smarter.
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Faster SBA loan processing
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Increase in operational efficiency
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Accuracy in documentation
What We Do
Loan Underwriting
Comprehensive borrower assessments based on financials, behavior, and industry dynamics, including SBA eligibility, USDA criteria, and CRE parameters to support sound credit decisions.
Credit Risk Evaluation
Risk scoring models and expert reviews for real-time insights into borrower creditworthiness and portfolio-level exposure, applicable across traditional and specialized loan types.
Collateral Operations and Covenant Management
Automated tracking and validation of collateral status and covenant adherence, reducing manual effort and regulatory risk.
Loan Screening and Due Diligence
Pre-sanction diligence across KYC, financial health, market intelligence, and program-specific checks for SBA/USDA-backed borrowers to ensure high-quality origination.
Loan Document Management
Digitization, tagging, and lifecycle tracking of credit documents—structured to handle the compliance-heavy documentation of SBA, USDA, and CRE loans, enabling audit-readiness and version control.
Process Automation in Lending
Workflow automation and system integration to speed up loan processing, cut TAT, and improve customer experience—optimized for both conventional and government-backed loans.
Loan Closing
Our teams manage reversals, limit tracking, GL reconciliation and month-end reporting, along with seamless loan payoff, settlement, and due diligence at closure.
CRE Loan Portfolio Management
For CRE lenders, AI-driven automation processes Rent Rolls and Operating Statements at scale, delivering insights. Our Rent Roll and OSAR tools equip portfolio managers with market-aware, predictive analytics.
Loan pool and CMBS transactions
When CRE lenders buy, sell, or securitize loan pools, our due diligence systems rapidly analyze loan tapes, documents, covenants, and servicer agreements for faster, informed decisions.
Why DPA
Execution-Backed Expertise
Our loan process outsourcing capabilities for - for NBFIs, credit hedge funds and banks are proven in the field—not just on paper.
Seamless Blend of People + Tech
Our teams work at the intersection of lending workflows and automation, helping clients scale with agility.
Lender-Specific Customization
From co-lending to priority sector norms, we tailor every solution to your lending model and regulatory setting.
Robust Data Security
Utmost standards of data security, ensuring complete confidentiality and protection of sensitive information.
Audit-Ready, Always
Data trails, document accuracy, and compliance workflows are embedded from day one.
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