What we do
Lending Operations
Lending Operations
Our Lending Operations outsourcing services streamline and strengthen the full credit lifecycle from borrower evaluation to document workflows and automation. With deep experience across retail, SME, CRE, and specialized government-backed lending programs like SBA and USDA, DPA enhances credit risk visibility, operational efficiency, and compliance integrity. We combine intelligent workflows with domain-grounded execution to help lenders underwrite faster, safer, and smarter.
30%
Faster SBA loan processing
40%
Increase in operational efficiency
~99%
Accuracy in documentation
Why DPA
Execution-Backed Expertise
Our loan process outsourcing capabilities for - for NBFIs, credit hedge funds and banks are proven in the field—not just on paper.
Seamless Blend of People + Tech
Our teams work at the intersection of lending workflows and automation, helping clients scale with agility.
Lender-Specific Customization
From co-lending to priority sector norms, we tailor every solution to your lending model and regulatory setting.
Robust Data Security
Utmost standards of data security, ensuring complete confidentiality and protection of sensitive information.
Audit-Ready, Always
Data trails, document accuracy, and compliance workflows are embedded from day one.
Recommended Success Stories
Frequently Asked Questions
Everything you need to know about Lending Operations with Decimal Point Analytics.
Yes. Our teams and automation tools are platform-agnostic. We work directly within your environment (via VPN or VDI) to ensure data never leaves your system of record. Whether you use nCino, Encompass, or a proprietary LOS, our workflows overlay seamlessly to reduce manual re-keying and accelerate throughput.
Absolutely. We specialize in Knowledge Process Outsourcing (KPO), not just data entry. Our teams consist of financial analysts capable of spreading complex financials, analyzing cash flow for CRE/C&I loans, and managing ongoing covenant compliance and collateral tracking throughout the loan lifecycle.
Software alone requires implementation, training, and maintenance. DPA provides the outcome of software without the overhead. We combine proprietary tools (like DocuAgentIQ) with expert analysts to handle exceptions that break standard automation. You get the speed of AI with the judgment of experienced underwriters, delivering a "clean file" ready for final credit decision.
We utilize a "lift and shift" followed by "fix and optimize" approach. Transition typically takes 4-6 weeks, starting with process mapping and shadow processing. Our goal is to achieve operational stability within the first month and begin delivering efficiency gains (such as the 30% speed improvement seen in our SBA programs) by month three.
